Professional Experience
Over 15 years of dedicated service in healthcare, mental health, and program administration across leading organizations in Massachusetts and beyond.
15+ Years Experience
10+ Organizations
1000+ Patients Served
Multiple Awards
Program Administrator / Contract Manager
Mainspring Human Services
Abington, MA
January 2023–Present
Current Position
Key Responsibilities
- Oversee development, implementation, and evaluation of programs
- Manage contracts with vendors, service providers, and funding agencies
- Ensure compliance with contractual obligations and regulatory requirements
- Build and maintain relationships with community partners and government agencies
- Monitor program performance through data collection and analysis
- Prepare and present reports on program status and outcomes to stakeholders
Key Achievements
- Enhanced social service delivery network efficiency
- Successfully managed multiple high-value contracts
- Improved program effectiveness through regular evaluations
Mental Health Specialist
Boston Medical Centre
Brockton, MA
September 2022–Present
Current Position
Key Responsibilities
- Conduct individual and group counseling sessions under supervision
- Prepare individual treatment plans for assigned patients
- Provide crisis intervention to patients as needed
- Complete initial and follow-up assessments for patients
- Ensure timely and clear documentation of patient care and treatment
- Collaborate with colleagues and clinicians in developing recovery plans
Key Achievements
- Maintained high patient satisfaction scores
- Successfully managed diverse patient caseload
- Implemented evidence-based treatment approaches
Program Manager/Residential Director
Aspire Health Alliance
Braintree, MA
April 2022–November 2022
Previous Role
Key Responsibilities
- Assumed full responsibility for service delivery and fiscal management
- Supervised clinical, medical, clerical staff and interns
- Coordinated with clinicians and prescribers for quality clinical support
- Managed operation and development of outreach team and telehealth services
- Established quality efforts to meet clinical and financial goals
Key Achievements
- Improved program compliance with regulatory standards
- Enhanced team productivity and documentation quality
- Successfully managed program budget and resources
ABI and MFP Case Worker Supervisor
Victory Human Service
Brockton, MA
November 2020–Present
Ongoing Role
Key Responsibilities
- Managed cases of individuals with Acquired Brain Injury (ABI)
- Oversaw department operations ensuring compliance with regulations
- Facilitated monthly meetings with care providers and clients
- Provided supportive counseling regarding daily and social issues
- Implemented treatment programs and analyzed service plans
Key Achievements
- Improved client outcomes through personalized care plans
- Enhanced staff training and development programs
- Maintained 100% regulatory compliance
Recovery Support Navigator/Community Support Provider
Arbour Counseling and Senior Care
Boston, MA
October 2019–January 2022
Previous Role
Key Responsibilities
- Provided care management for members with substance use disorders
- Engaged members in treatment system and community resources
- Offered outreach case management services to diverse populations
- Developed comprehensive care plans with members and providers
- Coordinated treatment recovery options and community supports
Key Achievements
- Successfully connected clients to appropriate treatment resources
- Maintained high engagement rates with at-risk populations
- Developed strong provider network relationships
Residential Counselor (OVN) | Youth Settings
Bay State Community Service
Quincy, MA
March 2019–August 2022
Previous Role
Key Responsibilities
- Provided oversight to day-to-day activities of residents
- Ensured active participation in group and individual therapy
- Organized medical appointments and accompanied residents for care
- Administered medications and provided emotional support
- Implemented rules and regulations in group home settings
Key Achievements
- Maintained safe and supportive residential environment
- Achieved high compliance with individual support plans
- Successfully managed behavioral interventions
Recognition & Awards
Professional achievements and recognition for outstanding performance
Transformer of the Quarter
Multiple-time Winner
Recognized for exceptional performance in transforming program outcomes and patient care delivery
Most Valuable Business Manager
Excellence in Leadership
Awarded for outstanding leadership in business management and operational excellence